We are reshaping the landscape of returns with a new, sustainable initiative.
March 13, 2024
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The PostCo Team
Returns often represent a significant challenge - a process costly for retailers with the reputation to be environmentally taxing. The approach to returns is shifting, turning returns from a cost centre to an opportunity goldmine.
The cost of handling returns can be as much as three times the cost of delivering the product. Processing returns, and then reselling these items imposes a hefty financial strain on brands. This not only affects their bottom line but also contributes to increased operational complexities.
Every year, returned items are responsible for 4.7 million tons of CO2 emissions and contribute to 9.5 billion pounds of landfill waste. The traditional returns process is not just a logistical challenge but a major environmental issue, contributing significantly to carbon emissions and waste.
Recognising this, many are turning toward innovative solutions - from upcycling garments to resale marketplaces. It's evident that consumers are not just searching for ways to rejuvenate their favourite pieces but are also supporting initiatives that align with their values for sustainability. This is a shift towards environmentally responsible consumption, and technology can play a part in redefining our relationship with ecommerce and the environment.
So today, we would like to announce reNEW returns our effort to launch a more sustainable initiative for customers to return.
Customers can now ship their perfectly good returns directly to the next buyer.
Skip the warehouse hassle - from inspection, repackaging, handling fees and so forth. By facilitating items being shipped directly to the next buyer, reNEW not only cuts down on processing and shipping costs but also minimises environmental impact, making returns management both cost-effective and sustainable.
Allowing returners to ship their perfectly good returns directly to the new buyer, eliminating the need to send them back to the warehouse. Our platform allows for easy validation of product conditions through customer-uploaded images, ensuring a seamless and trustworthy exchange process. Once a return is selected for reNEW and passes quality checks, it is automatically listed on the brand’s website.
In an era where sustainability and smart consumption are increasingly important to shoppers, reNEW can be your gateway to offering a unique way of creating circular shopping. Within an increasingly competitive digital marketplace, not only is it difficult to acquire new customers, brands that are not eco-conscious stand to lose customer loyalty.
reNEW revolutionises this space by turning returns into a new sales channel, seamlessly integrating returned items into the reNEW collection. By choosing reNEW, brands are demonstrating their commitment to sustainability, while also ensuring that their products are given a second life.
When returned goods are shipped directly to the next buyer through reNEW, not only does this reduce packaging waste but we avoid the fate of unsold goods potentially ending up in landfills. Additionally, this also eliminates the need for shipping the goods back to brands’ warehouses - significantly lowering shipping carbon emissions.
This process not only simplifies the repurchase of returns for your customers but also attracts those who are eco-conscious and on the lookout for deals or hard-to-find items!
To learn more, schedule a demo with us and we will be more than happy to walk through the product with you.
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