Select the brand of your online purchase and choose a PostCo location that's convenient for you!
Enter your details such as your order number, name, email, and contact number and hit confirm to generate your return form. These details will also be used for your automated notifications!
Print your PostCo return label and drop it off at your booked location!
*If you booked a PostCo Plus location, you can skip this step!
Once you drop off your parcel, you'll receive automatic notifications by us on the status of your parcels.
Average 4.8 out of 5
My experience was great. It was very convenient following the instructions given. No hassle at all. Saved alot of time.
Overjoyed when informed of your service and had quickly registered at your site and headed to the nearest PostCo branches. I believe this PostCo service will be very convenient and easy for online consumer like me.
Greetings from Klang. A very pleasant experience. And due to yr efficient service, my refund was very fast. Thank you.
PostCo partners with local stores to form PostCo partner locations so that you can drop your returned parcels, and we will have them sent back to the online retailer.
The return service is limited to our partner online stores. Check out our partner store list for more details.
Unless specified by certain retailers, most of our parcel returns are FREE! Feel free to drop off your Lazada, ZALORA, FasionValet, Whimsigirl etc parcels at our locations.
Upon confirming your parcel return, you will receive email notifications once there is an update on the status of your parcel. Alternatively, you can head to our web tracker to determine the latest status of your parcel.
For parcel returns, no signing in is required! However, don't forget that if you're registering as a new user, you get one FREE collection credit with us!