Everything you need to know about collecting your parcels from thousands of PostCo locations!
A convenient and safe way to collect your parcel
A step-by-step guide to collecting your parcels effortlessly
Any online stores that deliver to any of our PostCo locations
Find your closest PostCo collection point!
Just bring your code to collect your parcel with ease
Get someone else to collect your parcel for you
Damaged, lost, or stolen parcels
Validity period for collection and storage duration
Maximum storage period of 14 days
What to do to avoid your parcel being returned before collection
No expiry dates on service plans
Parcel arrival for collections at PostCo locations
No collection bookings before sending parcels
Change your collection location
What to do when you are unsure of your online store's parcel arrangement
Late or missing SMS / email notifications
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